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FAQ_en

FAQ

Click on the question to view the answer.

Are there any shops nearby?
Yes, approximately 300m (8min walk) from the Hotel/Residence is Termini Piazza. In this little piazza you can find the public bus stop, a mixed grocery shop (alimentari), butcher, chemist, ceramics store, Tabbachi, newspaper stand, post office and a couple of eateries.
Can we reach the Hotel/Residence by public transport?

Yes, there is a public bus (SITA) that leaves from the Piazza in Termini to/from Sorrento Station. The Piazza is approx. 300m (8min walk) from the Hotel/Residence. For timetable information please see the SITA bus company website - http://www.sitasudtrasporti.it/# . Go to Orari (timetable) and look for Route 5071 (SAGATHA-SORRENTO E DIRAMZIONE). Please note that bus timetables change during low and high season. From Sorrento train station, the bus takes approx. 30-35min depending on traffic. All buses are pre-paid and tickets must be purchased from a Tabbachi stand (wherever you see the letter T), newspaper stand or at the station. As of Septmeber 2012, bus tickets for non-residents of were €2,40 one way.

Where is the Hotel/Residence located?
Gocce di Capri is located approximately 10km from Sorrento town centre in the marine National Park of Punta Campanella – the tip of the Sorrento and Amalfi coastlines. It is not located in the historic centre of Sorrento.
How long does it take to drive from Sorrento?
Although we are only 10km away, all the roads on the Sorrento coastline are generally windy and hilly, so the trip should take about 20-30min assuming you are travelling at 30-50km/h.
What is the best way to reach the Hotel/ Residence?
We recommend that you hire a car as it gives you a lot more flexibility to move around the area. If you are coming from Napoli, we would suggest following signs to Sant’Agata and then Termini (or M. Cantone) as there can be a lot of traffic if you choose to pass through Sorrento.
What time is Reception open?
Reception generally operates daily from 8:30am – 12pm and from 15:00 – 20:00.
When can I check-in/check-out?

Check-in time is from 15:00, although we will do our best to accommodate you earlier if possible. If not, you are welcome to use the pool and bar facilities until your apartment becomes available. Check-out time is at 10am. We have an after-hours check-in process which is very easy and simple to follow. Please contact Reception in advance to let us know if you will be arriving outside of reception opening times and we will provide you with details on accessing your room/apartment.

What facilities and equipment can I find in my apartment?
All of our apartments provide the following: Bedlinen and towels The cost of electricity, water and gas is included in the cost of your stay. One car space per apartment Entrance to the pool Midweek housekeeping service for stays of 7 days or more (on demand housekeeping is available by request/charges apply) Gas stove Refrigerator Selection of cutlery Plates, cups and cooking utensils Microwave and/or oven Colour TV Hairdryer By prior arrangement, we can provide: Airport transfer service/shuttle service (fees apply) Infant cot and cot linen Iron and ironing board
Cosa non è previsto durante il mio alloggio?

Non è previsto:

Servizio in camera / servizio di pulizia giornaliero (quest'ultimo disponibile su richiesta, a pagamento)
Reception aperta 24h/24
Minibar in camera
Carta igienica. Un rotolo di carta igienica è fornito all'inizio di ogni soggiorno, dopodiché sarà necessario provvedere autonomamente, a meno che non si richieda il servizio di pulizia giornaliero (a pagamento) o si abbia prenotato una camera alberghiera.
Articoli da toeletta (detergenti, dentifricio, etc..)
Accessori per la pulizia della cucina (saponi liquidi, spugne, etc..)

Is the pool open all year?
No, the pool is open from April to October each year unless the weather is warm enough to be open for longer. The pool is not heated.
Is the bar open all year?
Yes, the bar is open for the same length of time that the Hotel/Residence is open. It serves breakfast, drinks and light lunch.
Is the restaurant open all year?

No, il ristorante è aperto dal 25  Marzo  al 10 Novembre.

Is housekeeping available?

All toweling and linen are provided for both hotel room and apartment stays.

Daily housekeeping is included in the rates for hotel room reservations only.

For apartment stays of 1 week or longer, a mid-week housekeeping and linen/toweling change is included in the price of stay.

Additional housekeeping and linen services are available at an additional charge.   

Are pets accepted?

Small animals are accepted if they are well behaved, require minimal maintenance and do not disturb other hotel guests. A daily surcharge for pets is required in order to cover additional cleaning costs. 

Is breakfast available?

A-la-carte, Italian and continental breakfasts are available daily in the Café Bar from 8am. Italian breakfasts (coffee/tea and pastry) are included for all hotel room stays.

At only €7/person you can enjoy a continental breakfast which include fresh fruit, pastries and fresh bread, cheese and cold cuts, coffee/tea or fruit juice.  Please book the continental breakfast at Reception one day in advance.

Is WIFI available?

Yes. Every apartment enjoys complimentary high speed wireless internet connection. 

Which is the closest beach to the Resort?

The closest beach is located at Marina del Cantone, which is a short 10min drive from the Resort.

Marina del Cantone, overlooking the Gulf of Salerno, is situated between the bay of Ieranto and Recommone. It is famous for its pebble beaches and clear waters.

Marina del Cantone is the ideal place for those who want to enjoy a day at the beach, without having to face long walks; it is one of the longest beaches of the peninsula, with free areas and beach resorts, which we can recommend.

At the marina there are numerous bars and restaurants with terraces overlooking the sea.

Parking is available at the beach (fees apply) or you can take the local bus from the Piazza at Termni, 7 minute walk from the Resort, which will take you down to the beach.

If you’d prefer to walk from the hotel, there is a great trail that passes a pine forest and takes approx. 30minutes, although you may want to catch a lift back as it’s all up hill!